Novocargo, a Spanish freight forwarding group, founded in 1978, whose continuous positive evolution over the years has allowed it to become one of the leading national organizations in national and international transport as well as in integrated logistics operations.

At present, it has its own offices in Barcelona, Bilbao, Madrid, Valencia and Zaragoza, located in the most industrialized areas of the country, as well as an extensive network of International Agents, which allows the company to offer a wide and important coverage for shipments to any point of our geography and the world.

The group, among other actions and after an exhaustive search and analysis, has opted for a process of digital transformation and optimization of operations with the help of a partner specialized in the logistics sector such as Bytemaster and its vertical solution, the ERP for freight forwarders and logistics operators _b first. Santiago Merelo, Director of Novocargo Valencia comments that "After several months of analysis and comparison of the different solutions on the market, we have chosen _b first as a global solution to cover all the group's operations, for all business areas, and for all the companies of the group".

This commitment to the digitalization of the company will be translated into an increase in the productivity of its operations in order to offer better customer service. In addition, through analysis tools such as Business Intelligence, which allows them to facilitate decision making and identify market opportunities.

Joaquin Contreras, Regional Director of the Novocargo Group, comments: "Novocargo is making a very important commitment to modernization, unification and optimization of processes, which is why we are embarking on a project like this one . Together with Bytemaster we will be able to make a qualitative leap in our operations to continue improving processes in order to provide an excellent service and experience to our customers".."

We were looking for a solution for the future that would provide us with added value, connectivity, paperless processes and Business Intelligence tools, and this program is the answer to all our needs.

Joaquin Contreras
Regional Director Novocargo

 

For his part, Santiago Merelo, comments: "Bytemaster's solution meets all our present and future needs in the short and medium term and fits in with our company philosophy, with our way of understanding the logistics business and the service to our customers.. This solution allows us to unify the operations of our entire group of companies and work in a uniform and centralized way, in addition to being a flexible solution that adapts perfectly to the new professional and social requirements, which will allow us to offer a better service from the beginning of 2022, providing great added value to our customers and partners and will certainly make a difference compared to our competitors".

Bytemaster's solution will allow us to unify the operations of our entire group of companies and work in a uniform and centralized way, which will allow us to offer a better service providing a great added value to our customers and partners and will undoubtedly make the difference with respect to our competitors.

Santiago Merelo
Branch Manager Novocargo