Managed and unified communications services

Bytemaster offers you the possibility to unify and manage your organization's communications, cloud services to store information and a system consulting service.

Managed Communications

Multichannel and multi-device communications for your business.

Cloud Services

Solid and secure platform for your organization's computer services.

Support

Over 60 professionals with extensive experience at your disposal.

Managed Communications

The communications services managed by bytemaster ensure multichannel and multi-device communications through a pay-per-use model. A flexible solution tailored to your business.
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Unified Communications bytemaster

What are bytemaster's unified communications ?

A comprehensive communications solution which includes, within the same software, the management of all the communication channels necessary for the operation of your organization under a pay-per-use model CaaS. Increase your organization's productivity, reduce your invoice and ensure quality connectivity with your international collaborators.

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Solution Architecture

Minimize the investment of equipment in your facilities. The management of communications is carried out from applications that work in the cloud, and that connect via the Internet to the devices of your organization: telephone, PC's, mobiles, etc.
In addition, the connections have a security Gateway that ensures continuity of voice communications at all times and the local system connects to the company's current telephony operator.

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Advantages
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Multichannel and multi-device
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Paid by Associated user
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A single monthly fee
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Easy step and parallel integration

Find out the unified communications integrated with _b first

WiFi projects

Complete coverage in offices and warehouses

Over 15 years of experience ensure full coverage, availability and flexibility of large department stores, agilely managing all communication of your RFID devices. The WIFI service in office spaces is equally covered, with flexible solutions that adapt to your user level, physical distribution, variety of devices and bandwidth consumption.

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Qualitative Analysis for network optimization

We elaborate a exhaustive analysis of your facilities to provide you the optimal solution of coverage. The study makes use of the physical distribution of your facilities, the expected demand, and potential users to create a demand map and thus position the antennas in the most efficient way.

We have exclusive agreements with the best partners

It has the leading solutions in hardware and devices for the deployment of your WIFI network. We have special agreements with ARUBA, leader in high performance business WIFI solutions.

Advantages
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Scalability

Increase the coverage of your network without big investments.

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Continuous monitoring
All information about the performance of your network and devices connected from a control center in the cloud.
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Support bytemaster
Expert support Service in the format that suits you best.

Managed security

Protect yourself from the cyber

bytemaster provides you with the best digital security offer in a PaaS (product as a service) pay-per-use format. All the deployment of firewalls and hardware is included within the service, allowing you complete scalability.

What happens in your network at all times

It includes monitoring tools and traffic analysis to keep updated on what happens in your business network in real time. The reporting and alarms tools allow you to set automated alerts, protocols, and reports for proper security management.

Expert Consulting

Over 15 years of experience in the design, implementation, support and maintenance of your managed security services.

Exclusive agreements with the best partners

bytemaster offers the leading solutions in hardware and devices for the deployment of your managed security. bytemaster is Gold Partner by SonicWall, a leader in the industry sector.

Cloud Services (BOL)

bOL is the solution of products and services in the cloud of bytemaster . A robust and secure platform where you can host and manage all the computer services offered by your organization. 
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Own servers with maximum security

The bOL platform of bytemaster is provided with its own servers (housed in Ascens of Telefónica), power supply and fire protection systems.

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High Availability

The solution backend includes high-availability SQL Server Data Services based on Alwayson technology.

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24/7 Support

Continuous Incident Management Service: 24 hours 7 days a week.

Support

More than 60 professionals in our Barcelona and Madrid offices. A team with extensive experience in logistics, software, communications and IT infrastructure that develops the most complete and innovative products to ensure comprehensive solutions in the transport and logistics sector.

Relevance

Relevance
Our customers are the center of our ecosystem.

Continuous improvement
Due to the analysis of objective information, we constantly propose new improvements and implementations.

Proximity
We want to be part of the whole service process, prioritizing one to one communication.

Online HELPDESK

Easily inform, follow and manage all requests and incidents directly with our support team. Every user of your organization can have direct access to our support platform through the _b first interface.

We are committed to responding to customers within a business day, although we usually do it in the early hours. Our incident Manager allows you to tag important, urgent and critical incidents to make your resolution prioritize within the system.

A support package tailored to your needs

bytemaster includes a package of support services suitable to the needs of each client. From the management of incidents of _b first , we can be your integral computer Services partner.

bytemastersupport

Coverage

_b first

Office

Files

Helpdesk

Basic

_b first

Office

Files

Helpdesk

Internet Browsing

Physical infrastructure

Virtual servers

DB servers

Networking Cloud

bOL

_b first

Office

Files

Helpdesk

Internet Browsing

Physical infrastructure

Virtual servers

DB servers

Networking Cloud 

Managed Security

_b first

Office

Files

Helpdesk

Internet Browsing

Physical infrastructure

Virtual servers

DB servers

Networking Cloud

Local Network

Cybersecurity

Traffic monitoring

Local

_b first

Office

Files

Helpdesk

Internet Browsing

Physical infrastructure

Virtual servers

DB servers

Networking Cloud

Local Network

Cybersecurity

Traffic monitoring

Pcs

Printers

Extended

_b first

Office

Files

Helpdesk

Internet Browsing

Physical infrastructure

Virtual servers

DB servers

Networking Cloud

Local Network

Cybersecurity

Traffic monitoring

Pcs

Printers

Own applications

Own servers

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