On November 15, 2018 was held the thirteenth edition of the customer _b firstmeeting, organized by bytemaster. The event was held in the well-known Ramsés events space, in the central Puerta de Alcalá (Madrid).

Since 10:30 in the morning met a score of customers of the ecosystem_b first, comprising more than 30 companies in the transport and logistics sector in Spain. The event was attended by representatives of Acciona ForwardingAcross LogisticsBoss ContinentalCACESA Forwarding and LogisticsCotransaMilestone LogisticsForwarding SquareSpace Cargo y Tamex.

The human component, key in bytemaster

The meeting was opened by Xavier Camps, General Manager of bytemaster:

"We bet on the emotional and professional training of our human team. And for the incorporation of young people from the university and Dual FP. Only in this way will we achieve a space for innovation and talent in which communication with everyone will be fostered. Which will lead us to create better products and progress in excellence towards customer service." Xavier Camps, General Manager.

As the main point of the agenda, Salvador Monill, IT director of bytemaster the company, presented the new technological roadmap of _b first. Taking into account a scenario with a view to 2021, Salvador defined three axes of action in relation to the process of innovation in _b first. In the short term, the consolidation of the new developments carried out in 2018, with a focus on the customer service portal. In the medium term, the development of part of the _b first in a web environment. And in the long term, a commitment to the sector to carefully study new technologies and their impact on operations.

"We want to be the technological partner of logistics operators in Spain. For this we have in our roadmap all those technologies that can add value to your business, such as blockchain or artificial intelligence." Salvador Monill, IT Director.

New solutions in _b first

The meeting was also the occasion chosen to present the most recent updates of the latest version of _b first. Javier Alvarez, his key account manager, was in charge of highlighting them:

  • Fleet control for land transport.
  • Business Intelligence Solutions.
  • New proposal for unified communications from bytemaster integrated into _b first.......................................................................................................................................................................................................................................

The event ended with a beer tasting and camaraderie food in the unique establishment of Puerta de Alcalá.

The next edition of the meeting will take place in Barcelona in April 2019. We encourage all our customers to participate.

"We are very proud that this meeting is attracting more and more customers. We hope that the experience will allow us to better understand the needs of the sector to help them grow more every day." Xavier Camps, General Manager.